Terms and Conditions

1. By accessing this website and utilizing the services provided, including purchases made through links redirecting to our Etsy store, you agree to comply with the following terms and conditions.

2. Please read these terms carefully before using our website or making any purchases. By accessing or using any part of the site, you acknowledge that you have read, understood, and accepted these terms without limitation or qualification.

3. Your continued use of our website and engagement with our services constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please refrain from using our website or making purchases through our Etsy store.

4. Maria Literary Floral Designs reserves the right to update, modify, or replace any part of these terms and conditions at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of the site following any updates constitutes acceptance of those changes.

Section 1. Products and Services offered

At Maria Literary Floral Designs, we offer a diverse array of products and services designed to infuse your life with the beauty of nature and artistic expression.

1.1. Digital Products: Our digital products include a range of downloadable artworks and designs. Upon purchase through our Etsy store, customers receive digital files without the shipment of any physical product. These digital creations are available for immediate download upon completion of the purchase transaction.

1.2. Customized Floral Designs: We also provide personalised floral design services tailored to your preferences. If you seek bespoke floral creations, please contact us directly to discuss your requirements.

Section 2. Ordering and payment

All orders for Maria Literary Floral Designs' products are placed through our Etsy store, ensuring a secure and seamless transaction experience.

2.1. Payment Methods: Our Etsy store accepts various secure payment methods facilitated by Etsy, including Paypal, VISA, Mastercard, Klarna, Etsy gift cards, and Etsy credits. Your payment information is securely handled by Etsy's trusted systems. Please note that as a seller on Etsy, Maria Literary Floral Designs does not have access to your credit card information.

2.2. Customs and Taxes: Customers are responsible for any taxes, customs duties, or fees levied by their country's customs authorities related to the import of products.

2.3. By placing an order through our Etsy store, you agree to the terms and conditions set forth by Etsy for payment processing and acknowledge your responsibility for any potential customs charges or taxes incurred.

Section 3. Return and Exchange Policy

We strive to provide you with high-quality products and exceptional service. Please review our policies regarding returns and exchanges below.

4.1. Exchanges for digital products: We regret to inform you that we do not offer exchanges at this time due to the nature of these products.

4.2. Returns for digital products: Given the nature of digital products, returns are not possible.

However, your satisfaction is vital to us, and we appreciate your understanding of our policies designed to provide you with a seamless shopping experience. In case you experience any issues, please email us or contact us through the Etsy chat and let us know  how best we can help (resizing, any issues when downloading, etc.)

If you have any questions or require further clarification about our policies, feel free to reach out to us directly.

Section 4. Intellectual Property Rights

At Maria Literary Floral Designs, we deeply value intellectual property rights and strive to uphold ethical and legal standards in our creations.

5.1. Author Attribution: All designs inspired by literary works are meticulously crafted with due respect to the original authors. We take pride in acknowledging and quoting the respective authors within our designs, paying homage to their literary contributions.

5.2. Digital Designs and Usage: Digital designs offered by Maria Literary Floral Designs are the intellectual property of our brand. Upon purchase, customers receive a license to use these digital designs for personal purposes, such as printing for personal enjoyment or gifting. However, customers are prohibited from reselling or redistributing these digital designs in any form, whether modified or unmodified, for commercial purposes.

5.3. Resale Restrictions: Resale or commercial use of our digital designs is strictly prohibited. Customers are kindly requested to respect these terms and refrain from using the designs for any unauthorized commercial activities.

We appreciate your understanding and adherence to these intellectual property rights to preserve the integrity of our creative work and the acknowledgment of original authors.

Thank you for supporting Maria Literary  Floral Designs and honouring our commitment to respecting intellectual property.

Section 5. Privacy Policy

At Maria Literary Floral Designs Shop, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, share, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Etsy's policies.

6.1. Information Collection: We may collect and process the following information when you interact with our shop:  

6.1.1. Personal Information: When you make a purchase or communicate with us, we may collect personal information such as your name, email address, shipping address, and payment details necessary to fulfill your order and provide customer support.

6.1.2. Usage Data: We may collect data about how you use our website or services, including browsing patterns, in order to enhance your shopping experience.

6.2. Use of Information: We use the collected information for the following purposes:

6.2.1. Order Fulfillment: To process and fulfill your orders, communicate with you about your purchase, and provide customer support.

6.2.2. Legal Compliance: To comply with legal obligations, such as tax or regulatory requirements.

6.3. Data Sharing and Security: We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to fulfil your order or as required by law. Your information is stored securely and only accessible to authorized personnel.

6.4. Your Rights: You have the right to access, correct, or delete your personal information. You can also object to the processing of your information and request data portability. If you have any concerns about your privacy or wish to exercise your rights, please contact us using the information provided below.

6.5. Communication: We do not use your personal information for marketing purposes without your explicit consent. Etsy prohibits the use of buyer information for unsolicited messages.

6.6. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us directly.

6.7. Changes to this Policy: We reserve the right to update or modify this Privacy Policy as needed. Any changes will be reflected on this page, so please review it periodically.

By using our services, you agree to the terms outlined in this Privacy Policy.

Section 6. Legal Jurisdiction

We encourage customers to contact us directly to resolve any issues that might arise. We prioritize open communication and aim to resolve concerns promptly and fairly.

7.1. Legal Jurisdiction: These terms and conditions, along with any disputes arising from them, are governed by the laws of Spain. Any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the courts in Spain.

Contact Us: For any questions or concerns, please don't hesitate to contact us. We are committed to finding a solution and ensuring a positive customer experience.

Section 7. Limitation of Liability

At Maria Literary  Floral Designs, while we strive to provide high-quality products and services, we operate within certain limitations of liability. We cannot be held responsible for indirect, incidental, or consequential damages that may arise from the use or inability to use our products or services. Our liability is limited to the cost of the product or service purchased.

Any warranties or guarantees provided are subject to their respective terms and conditions. We endeavor to ensure the accuracy and quality of our offerings, but any use of our products or services is at the customer's own risk.

Section 8. Changes to these Terms and Conditions

Maria Literary Floral Designs reserves the right to update, modify, or revise these terms and conditions at our discretion. Any changes made to these terms will be effective immediately upon posting the updated version on our website or upon notification through other appropriate channels.

We may notify users of significant changes via email, website banners, or other prominent notifications. By continuing to use our website or services after such changes, you acknowledge and agree to the updated terms and conditions.